02 4964 1533
NATIONAL NUMBER
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Equipment Repair Centre

Equipment Repair Centre

For service and repair of your portable radio’s our national service centre has a custom fitted workshop with fully calibrated test equipment.

 

We are accredited by Sepura, Hytera and Vertex Standard to perform repairs on their radios.  We are also able to repair radios from other manufacturers including Motorola.

Our process for sending radio’s in for repair is designed to ensure efficient handling of your equipment at every stage and to get it back to you as quickly as possible.

Our service administrators will answer your calls and ensure your requirements are dealt with promptly. Call 02 4964 1533 to book service / repairs.

 

  1. Click here to print a shipping label; or use a Repair Docket label if we have provided them to you.
  2. Provide a clear description of the fault/s.
  3. Record job number on shipping label.
  4. Remove accessories if unrelated to problem (restrictions apply to sending batteries by air).
  5. Send item/s with shipping label – collection can be arranged.
  6. Once ready, your items will be delivered to you.

 

  • Equipment Repair Form

    If you have an equipment repair enquiry, please fill out the form below including the brand and model of the radio and we will respond to you as soon as possible.

  • This field is for validation purposes and should be left unchanged.

What To Expect:

  1. A phone call from our service administrators within 1 business day
  2. We will orabise for you to send in or drop off your equipment for assessment
  3. Friendly and jargon-free communication

* Assessment fees apply and we will let you know more about these when we get in touch.

 
Terms and Conditions

Unless you tell us otherwise, we will repair to manufacturer’s specification. A minimum assessment fee will be charged. Courier charges will apply for collection and delivery of repairs.

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  • This field is for validation purposes and should be left unchanged.